Reshaping Traditional Training with Video

Cargotec is the leading provider of cargo and load handling solutions with the goal of becoming the leader in intelligent cargo handling. They employ more than 11 000 people in 45 countries. In Finland, they have more than 900 employees spread out across the country.

“We are focusing on digitalisation in our strategy. We want to lead digitalisation in our business. In communication and in training it means using modern tools to get our people adapt knowledge faster and in efficient way.”

When Cargotec decided to replace MS Office with Google platform, they faced the challenge of how to get 9 500 employees to understand the need for the change and the new way of working. They chose to use online videos to enable employees to access knowledge faster and more efficiently. They started with six simple videos to explain how to collaborate and co-operate using Google tools at Cargotec. Now the videos have been viewed over 11 000 times.

They have moved from traditional training with Power Point and Word documents to online video which has brought them a host of benefits such as reduced travel costs and streamlined workflow. Cargotec is using Dream Broker Studio statistics to follow how people watch the videos and to track the number of views.

With Dream Broker Studio, Cargotec can easily produce and edit videos as well as create dedicated channels. Videos can then be shared on the company intranet or Google sites where people can easily see them.

“It is really easy to also explain to our users how to use the videos. You don’t need to be like communication expert or training expert. Everybody can use them.”

Irina Harju
Manager, Training management