Whistleblowing channel

Dream Broker enables third parties to report suspicions on serious misconduct related to the scope of application of the EU’s Whistleblower Directive ((EU) 2019/1937 (23 October 2019), OJEU L 305/34, 26 November 2019). It is vital for us to be able to intervene in any shortcomings and improve our activities.

External parties, who are allowed to report based on the directive and national legislation, may report breaches falling under the scope of application by sending an email to external.whistleblowing@dreambroker.com.

The report may be delivered in written form or in electronically executed oral form (for example video or audio recording).

The email address can be used voluntarily by third parties such as but not limited to vendors, or other business partners in countries where Dream Broker operates to report misconduct by or within Dream Broker group companies.

What matters can be reported?

According to the EU Directive in question, the protection of whistleblowers applies to reports concerning public procurement, financial services, the prevention of money laundering and terrorist financing, product safety, road safety, environmental protection, nuclear safety, food and feed safety, animal health and welfare, public health, consumer protection, the protection of privacy and personal data, and the security of network and information systems.

Processing of reports

The whistleblowing channel is confidential. It is administered by a group of named individuals consisting of Dream Broker employees and management team members to ensure impartiality and objectivity. Kindly be advised that any reports made through the whistleblowing channel will not be handled anonymously.

All reports will be handled confidentially and impartially. Reports are only processed by the named representatives assigned for this task. In addition, Dream Broker may use external experts required to verify the accuracy of an individual report and take any further measures arising from the report. Each processor, whether internal or external, is bound by a statutory and contract-based confidentiality obligation, which guarantees the confidentiality of the processing.

The person submitting the report will receive an acknowledgement of its receipt. The processors will make every effort to verify the accuracy of the report within three (3) months of its submission.

If the report is verified as being accurate, the processors will take the necessary measures to deal with the violation. Processors shall inform the whistleblower of the measures taken or planned within three months of receiving the report. The necessity of measures is assessed on the basis of objective criteria, taking into account the specific aspects of each individual case.

Processing of personal data

The personal data of the whistleblower, the subject of the report and other persons mentioned in the report shall be confidential. More information on processing of personal data can be found in our Privacy Statement.